We engaged Victor of HomeAccess Interior as our ID/renovation contractor. He was one of three vendors we were considering, but we went with him as right from the beginning, he was proactive and sincere, making useful suggestions, taking detailed notes and value-adding with his recommendations.
His sense of responsibility and initiative was further demonstrated during the actual renovation process itself. Even as first-time home owners, my husband and I never had to worry; with Victor at the helm, we knew it was in good hands. He was highly responsive, and kept in constant communication with us, offering prompt and steady streams of updates. Though it was not within the official scope, he went above and beyond, offering to hang hooks and paintings up for us, coordinating returns when one of our fans (not bought via him) had issues, negotiated a good price for key appliances for us, and did such a good job cleaning our home that it was literally move-in condition; even my parents were surprised at how clean our newly renovated home was.
In all fairness, being a new-build, and one that didn’t involve hacking, the value of our contract was not on the high side to begin with. Nevertheless, from start to finish, Victor remained sincere, professional, competent and ever responsive, constantly offering ways to help us save money, on top of saving hassle. I cannot recommend Victor and his services highly enough. Anyone who hires his or his firm’s services will be in excellent hands. I also say this having heard from other friends about their contractor experiences, and I know without a doubt, Victor is exceedingly wonderful. We were lucky to have him.
-Paul
